Consumer law is designed to protect consumers and provide them with some rights if they buy faulty goods or receive substandard services from businesses.
This area covers purchases of household goods and includes more expensive personal items such as cars.
We can assist by giving you information about your rights as a consumer, advice about the options available to you and assistance in regards to enforcing your rights.
Example:
Sue buys a computer from a second-hand store with a 2 month warranty. 3 weeks later it crashes and won’t start up. Sue takes the computer back but the dealer tells him he can’t repair it because he’s not a computer technician and tells Sue to take it away
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